Thought leadership

What is a Business Case and Why Should You Create One?

A business case captures the reasoning for initiating a project or task and helps convince a decision maker to take action. A well-structured, formal document, the business case tells the story of an initiative from beginning (what problem or situation triggered the initiative) to end (what benefit, value or return is expected). Business cases are typically written at the project or initiative level as a way to secure funding and commitment. The business case is a powerful vehicle for presenting…

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Organisation Transformation; customer has the final say

At the end of 19th and early 20th century organisations, mostly in heavy manufacturing industry, were overly obsessed with efficient production systems. The formula back then was to have employees complete a series of repetitive tasks in a production line, say in automobile, to get as many finished products in the shortest time possible because customers could not wait to own them. It came to be known as the production era.

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Seven Principles of Effective Change Management

Seven Principles of Effective Change Management Managing the people side of change involves one of the most unpredictable variables that you will ever encounter: people. Because each individual and department is different, it is not advisable to blindly follow a recipe or formula for change management. Take the time to carefully carve out a change management strategy and approach that meets the unique needs of each situation, and be prepared to switch it up from time to time as conditions change.…

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Change is a Process

Change occurs as a process, not as an event. Organizational change does not happen instantaneously because there was an announcement, a kick-off meeting or even a go-live date. Individuals do not change simply because they received an email or attended a training program.

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The cost of poorly managing change

  The cost of poorly managing change Every organisation is only as strong as its people.  No business can grow without making changes from time to time, and it can be difficult for your employees to accept and adjust to these changes. In helping teams adopt and adapt to new solutions, we have found that guided change management catalyses project completion, increases the rate of change adoption, ensures better system utilisation, and saves money, directly boosting both proficiency and returns…

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Focus on change to get results

  Don’t focus on results to get change – focus on change to get results. If you focus on results, you will never change. If you focus on change, you will get results. – Jack Dixon The current business environment is often described using a trendy managerial acronym, VUCA – volatile, uncertain, complex, ambiguous. SMEs and large corporations alike are finding it difficult to consistently satisfy stakeholders and make profits. Customers are more educated, more demanding, and frequently changing. Markets are…

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Resistance is normal

Your employees will resist change. Heres how to make the process easier for them Resistance is normal. This statement is probably uncomfortable to read, and will likely be met with a few raised eyebrows. We are used to the traditional approach, where employees who do not buy into organisational changes are met with ultimatums. However, creating an atmosphere that feels hostile and tense to an employee is likely to defeat the purpose of actually trying to implement change, and, in the…

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Change your change management

  It’s time to change your change management strategy Change management is a term that is slowly becoming common in business circles. However, it is still a fairly young concept, especially when compared to disciplines, such as project management, which have existed for years and are thus better understood. Because change management is still relatively young, it has suffered different, often inaccurate, interpretations. The most common is the association of change management with a training session or the release of…

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Cedar Consulting Ltd is the exclusive provider of open enrolment public Prosci® Change Management certification programs in East Africa (Kenya, Uganda, Tanzania and Rwanda).